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Privacy

How personal information is handled when you visit the Ruby & Curtis website or contact us.

Last updated: 13 August 2026

Who is responsible for your information

Ruby & Curtis is responsible for the personal information described in this notice. For privacy questions or requests, email music@rubyandcurtis.com.

Information we may receive

  • Your email address and anything you choose to include when you contact us by email.
  • Your email address, signup source and consent record if you choose to join the Ruby & Curtis mailing list.
  • Limited technical information produced when the website is requested, such as an IP address, browser and device information, pages requested, timestamps and diagnostic or security records.

Please do not send sensitive personal information unless we have asked for it and provided an appropriate way to send it.

How we use information

We use personal information only where needed to:

  • reply to messages and manage correspondence;
  • send requested music news and updates;
  • operate, secure and diagnose the website;
  • understand basic website performance; and
  • meet legal obligations and protect our legitimate interests.

Where we send optional email updates, we rely on your consent. You can withdraw that consent at any time by using the unsubscribe option in an email or contacting us.

Cookies, music video and external services

The public music pages are designed to work without an on-site audio player. Listening links take you to Spotify, Apple Music, Amazon Music or YouTube Music, where that service's own privacy notice and settings apply.

The YouTube player uses YouTube's privacy-enhanced domain and is loaded only after you choose to play the music video. The website host and security services may use strictly necessary storage or process technical records to deliver and protect the site. We will ask for an appropriate choice before enabling any non-essential cookies or similar technologies that require consent.

Sharing and international processing

We do not sell personal information. Information may be processed by carefully selected suppliers that help us host, secure and operate the website or deliver requested communications. Music and social links lead to independent third-party services. Some suppliers may process information outside the UK; where required, appropriate safeguards are used for those transfers.

How long we keep information

We keep correspondence only for as long as reasonably needed to answer it, maintain relevant records or meet legal requirements. Mailing-list details are kept until you unsubscribe or they are no longer needed. Technical and security records are retained for limited periods appropriate to their purpose.

Your rights

Depending on the circumstances, UK data protection law may give you the right to ask for access to your information, correction, deletion, restriction, portability or an objection to its use. You may also withdraw consent where processing relies on consent.

Email music@rubyandcurtis.com to make a request. You also have the right to complain to the UK Information Commissioner's Office at ico.org.uk.

Changes to this notice

We will update this page when the website's services or use of personal information changes. The date above shows the latest revision.